Refund and ~
Returns Policy
Please note that we cannot offer a return or exchange on any product. Our product falls under personal care. So, we cannot reuse our sold products, which is why we do not accept returns on our products.
Eligible for return/refund if it fulfils any of the following conditions
- Received in a physically damaged condition.
- Has missing parts or accessories.
- Product packaging not opened, product not used.
Return/exchange requests are subject to an inspection and checking by the Maycare Team
If you claim a leakage in the product or if it was damaged during the delivery process, please send us an email with product images/video proof , within 3 days of the delivery.
We shall take 48-72 hours to perform a quality check once we receive the product. If the product passes the quality test, we shall initiate return/exchange process.
Each item can only be exchanged once.
Once exchanged No cash refunds are permitted.
If the replacement item is not available, we will try to give the customer best possible alternatives, but at the end choice of the customer will be final.
If the customer has paid, 100% refund will be given if the product is not available or the product is not shipped.
To initiate exchange or return of a damaged /missing / tampered product
- please contact Customer Service by phone at +91 7845534470 or by email at maycare.web@gmail.com
- If you claim a leakage in the product or if it was damaged during the delivery process, please send us an email with product image/video proof , within 3 days of the delivery